Listen
We start with the business, the customers, the current website and what needs to change.
Customers
Goals
Approach / How we work
A clear process.
You are part of it.
You will know what we are working on, why it matters and what comes next. The process can adjust when we learn something new.
Five stepsBusiness
Customers
Goals
Shape
Next, we organize the message, decide which pages are needed and map the route visitors should take.
Structure
Next steps
Create
We design a direction using real words and images, then carry the approved look through the rest of the site.
Phone and desktop design
Copy editing
Build
Once the direction is approved, we build the site, connect the forms and check every page on different screen sizes.
Forms and connections
Testing
Launch
We run the final checks, launch the website and make a short list of anything worth improving next.
Setup
Next steps
What you can expect
Plain language.
Design with a reason.
Useful beats flashy.
Room to adjust.
Prefer to start by email?
That works.
Send what you know and ask for a written scope. If a call would help, we will set one up with a clear reason for it.
Start with an email↗Have a project in mind?
Tell us what needs to change.
Send a note about the business, the current site and what you would like to improve.
Tell us about your business↗